The challenge
Complex Excel-based processes had to handle over one million orders and withstand prime-time TV traffic across multiple agents.
My role
As backend developer, I migrated the Excel-based processes into a scalable microservice for customer care order management.
The outcome
A scalable order management system that processes over one million orders via multiple agents and copes with prime-time TV traffic.
Developed a customer care order management system to process over one million orders using multiple agents. Migrated complex Excel‑based processes into a scalable microservice that could handle prime‑time TV traffic.
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